Alexander grows up in a small house with his loving grandmother. In order to avoid his father’s fate, on his tenth birthday, he promises her that he will never fall in love. Every Sunday, Alexander visits his father, who has retreated to live in the Vienna subway system since the death of Alexander’s mother. As a young adult, Alexander wants to be closer to his father and decides to take a job in a lostand- found office in the underground. It is here that he meets the beautiful and vivacious Caro (Verena Altenberger) in her cute subway hatter store. Although Alexander has successfully resisted love before, now his self-imposed oath becomes a difficult promise to keep.
The film is set in the near future, in a world of perfect capitalism. Society is sustained by a class of top achievers; meanwhile, so-called minimum recipients live under sedation in Fortresses of Sleep. The great majority of top achievers view themselves as happy. An outsourced agency has been established for the rest: Life Guidance is charged with turning these individuals into optimal people as well. Alexander has internalized the system but one wrong word to his child triggers Life Guidance. He starts to rebel and encounters the horror of the system in all its brightness and affability.
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